Imagine this ruined Sunday: A family shows up to a Broncos’ game with tickets bought from an unverified online seller only to discover they’ve been fooled.

“We saw fake tickets at every game last year,” said Clark Wray, the Broncos’ senior director of ticket strategy and analytics. “To me, as someone who has been in the ticket office, that is probably one of the most disheartening things when you see Broncos fans bringing their kids to their first Broncos game — and then being turned away at the gate.”

Provided by Ticketmaster

Denver Broncos switch to digital ticketing through Ticketmaster mobile site.

So the Broncos decided to do something about it.

Beginning Saturday for Denver’s 7 p.m. preseason opener against Minnesota, the Broncos are eliminating all paper tickets in favor of digital tickets available on mobile devices for entry into all games. Here are some answers to frequently asked questions regarding the change with football season just on the horizon.

What is mobile entry?

The Broncos have adopted mobile entry for all football games. Your tickets will be accessible through the free “Denver Broncos 365” mobile application and can be saved to your smart phone or mobile device. Present your digital ticket at the gate for entry into the stadium.

Can I still print my Broncos tickets from home?

No. Tickets for all Broncos games will no longer include a PDF printout option.

How do I get the Denver Broncos 365 app?

It can be downloaded on Apple and Android devices as well as online from your mobile web browser at www.denverbroncos.com/downloads/mobileapp.

How do I manage my Broncos tickets on the app?

Open the Denver Broncos 365 app and tap on the “Tickets” button at the bottom of the screen. Then tap on “Account Manager” and enter your email address and password. This is the same email and password that you use to log into your Broncos Account Manager. Once you have logged into your account, you can view, transfer or resell your tickets right from your phone.

To be eligible for seat upgrades, accounts must refrain from viewing, transferring or posting tickets for sale on the TicketExchange until the seat improvement process is complete.

Can I have multiple Broncos tickets on a single phone?

Yes. After opening your tickets, swipe left and right to view each individually.

What if I don’t have a smart phone?

The Broncos’ ticket office, located on the south end of the stadium, is providing digitized cards that can be scanned just as smart phones when entering the stadium. Regular ticket office hours are 8 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. on Saturdays before home games.

How far in advance can I access my Broncos tickets?

When your account is paid in full, your tickets will be available to manage.

Should I continue printing my Broncos parking pass through my account manager site?



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